Privacy Policy

Who we are

Silver Chain Lanka Tours designs private Sri Lanka journeys. We are based in Colombo, Sri Lanka, and our website is silverchainlankatours.com. If anything here is unclear, our concierge team is happy to help: concierge@silverchainlankatours.com.

What we collect

We only ask for information that helps us serve you well:

• When you contact us, your name, email, phone number, travel dates, and whatever you share in your message so we can reply thoughtfully.
• When you join The Dispatch, your email address (and an optional source tag) so we can send the newsletter you asked for.
• When you browse the site, basic technical details such as IP address, browser type, and pages viewed. This helps us keep the site secure and running smoothly.

How we use your information

We use what you share to:

• Answer your questions and shape bespoke itineraries
• Send The Dispatch when you subscribe (unsubscribe any time with one click)
• Protect the website from spam and abuse
• Improve pages, maps, and tools based on how people use the site

We never sell your personal data. Your details stay between you, our team, and the trusted services listed below.

Partners we work with

Like most modern websites, we rely on a small set of specialist providers. Each one only receives what they need to do their job:

• Supabase (secure database and account hosting)
• Cloudflare (security and Turnstile bot protection on our newsletter form)
• Google Maps and Places (destination maps and photography)
• Agoda Affiliate (accommodation search; you book directly on Agoda)

These partners have their own privacy policies. We choose them because they meet industry standards for security and reliability.

Cookies and saved preferences

We use essential cookies and browser storage so the site remembers your tour drafts and basic preferences. When you open maps or complete our newsletter check, Google or Cloudflare may set their own cookies as part of those features.

How long we keep things

We keep enquiry and newsletter details while you remain in touch with us, plus a reasonable period afterward for record-keeping. Want your data removed? Email us and we will take care of it promptly.

Your choices

Depending on where you live, you may have the right to access, correct, delete, or limit how we use your information. We want you to feel in control. Write to concierge@silverchainlankatours.com and a real person on our team will get back to you.

If we update this page

We may refresh this policy as our services evolve. When we do, we will post the changes here and update the year at the top. Nothing dramatic without letting you know.